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Wd my passport for mac wont show up on computer software#
Wd my passport for mac wont show up on computer Pc#

Wasted so many hours and nerves on this with zero progress. Especially one that was hardly in use and well kept. I refuse to believe a simple failed write process will clean-wipe and ruin the entire drive. I'm also going crazy at this drive issue "at my wits end" is a perfect way to describe it. What was really weird is that WD Data Lifeguard Diagnostic -detected it once for like 2 minutes, and then gone, it was random, and never happened since. Drive is basically unreachable by anything, and also freezes or slows anything that can potentially see or access it. Seems 2-3 more users had the same problem lately (within the last 2 days?) here on Tom's.

Wd my passport for mac wont show up on computer software#

I really need to recover the data and get the drive up and running again! Please help.ĮDIT: I did manage to detect it for 5 minutes using WD software - I ran a Quick Test and it passed without issues- then it disappeared.Ĭlick to expand.Glad to know I'm not the only one, at least. This external HD was used maybe 5 times and was sitting in storage for years. Tried chkdsk /f /r and SFC - but both fail to even start - again STUCK.Nothing happens. Tried Western Digital Data Lifeguard and it doesn't show up the HD up in the list, only on the lower one. Tried 2 different cables, and 2 computers. If I click on it it will freeze up, not respond (load forever) and might say "drive is inaccessible" after a long time. If I open file explorer (this computer) - I see the drive as "local drive e:" - not as "my Passport" (which was its original name). If I open Disk Management it will open a frozen white window and will be stuck forever, not responding and slowing the PC. The white light on the drive is blinking- but nothing happens.Įven ejecting the drive via the taskbar gets forzen.

Wd my passport for mac wont show up on computer Pc#

It is stuck, slowing down the PC and file explorer - and undetectable. Now I can't access my external HD at all. The the desktop went black, was frozen for a while, and finally the whole process crashes back to desktop. I was going to use to to transfer around 100 GB of video data (gameplay capture 4K 60fps 55mbps) - after around 30% it said "can't open file - can't read" or something like that. It had some important videos, images and content. If there are any, First Aid will fix them and macOS should then mount the disk without any further hassle.I have a 1 TB WD My Passport HD. Running First Aid on an external disk is a useful way to make sure the format or file structure doesn’t contain any faults or issues. Select Run to perform disk diagnostics and fix any issues.If this doesn’t work, you may need to use the Verify Disk utility to make sure everything is working as it should. Open Finder and navigate to the drive in Devices.The volume should shift from gray to normal to signify it has been mounted. Highlight the volume and select Mount.If a volume is present but not mounted, it should be grayed out here. Check for a volume if the disk is present.Make sure the disk is listed in the left window.Attach the drive if it isn’t already connected.This should be done automatically when macOS detects the drive, but it doesn’t always work. If you think the drive works fine, let us see if we can manually attach it to macOS. By default, it doesn’t display much and the setting to not show external disks may be enabled. Use a USB power cable if you suspect this to be the issue.ĭepending on what you find here, you can troubleshoot either the drive or your Mac.įirst, make sure Finder will display drive icons. A USB cable carries 5V and if this is the sole power source for the drive, it may not be enough.

Check that the drive is receiving enough power.

Make sure your drive doesn’t have or use a power-saving or sleep function.

Try attaching the external drive to another computer to see if it works on that one to rule out damage to the drive itself.

Some imported drives come completely empty, and while macOS should detect and offer to format them, it doesn’t always work.

Make sure the drive has been formatted.

Reboot your Mac to see if it was an open program or app stopping the drive from being detected.

Try a different wall outlet if there is one nearby.

Change the hard drive power cable if you have a spare.

Check the condition of the cable and swap it if you have a spare.

Check that the external hard drive has power if it needs it.

Check that the cable from the hard drive to your Mac is connected properly.After all, no one wants to waste half a day because they didn’t realize something just wasn’t plugged in properly. Get into the habit of doing this with any computer issues, as it can save time, money, and hassle in the long run.